Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information you provide directly to us, including when you create an account, place an order, or contact us for support. This includes your name, email address, postal address, phone number, and payment information.

2. How We Use Your Information

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your comments and questions
  • Send marketing communications (with your consent)
  • Detect and prevent fraudulent transactions
  • Comply with legal obligations

3. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your cart, and analyse site traffic. You can control cookies through your browser settings, though disabling them may affect site functionality.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share information with trusted service providers (such as payment processors and shipping carriers) strictly to fulfil your orders. These providers are contractually obligated to protect your data.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data by contacting us.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, please contact us.

7. Security

We implement appropriate technical and organisational measures to protect your personal data. See our Security Policy for more details.

8. Contact

Questions about this policy? Contact us at any time.