Shipping & Delivery Policy
Last updated: April 2026
Processing Time
Orders are typically processed and dispatched within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Options
| Method | Estimated Time | Cost |
|---|---|---|
| Standard | 3–7 business days | From $4.99 AUD |
| Express | 1–2 business days | From $9.99 AUD |
| Free Standard | 3–7 business days | Free on orders over $60 AUD |
International Shipping
We currently ship domestically across Australia and internationally to New Zealand, the United States, Canada, and the United Kingdom. International delivery times vary by destination (typically 7–21 business days). Import duties and taxes may apply and are the responsibility of the customer.
Tracking Your Order
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this to monitor your delivery on the carrier's website.
Packaging
Cards are shipped with appropriate protection: single cards in penny sleeves and top-loaders, and sealed products in bubble mailers or boxes. We take great care to ensure your cards arrive in perfect condition.
Lost or Delayed Packages
If your order has not arrived within the estimated timeframe, please contact us and we will investigate with the carrier. We are not responsible for delays caused by customs, postal strikes, or other circumstances beyond our control.